First, create an outline or concept map that summarizes your communication plan for a
significant organizational change or event. Consider the following examples: a new company
branding initiative; the restructuring of a team, department or business unit; a company-wide
community service project; the transition of an executive leader; an emergency response to
a natural disaster; a merger/acquisition; the closure/ending of the business; etc.
If you are unsure what a concept map is, refer to the following video.
Video: How to Make a Concept Map (8:30) YouTube.
Use Microsoft Word to create your concept map. Use the following video to help you create
the concept map in Word.
Video: Microsoft Word: Create a flowchart, concept map, or process map (4:02)
ouTube.
If you want to create an outline but are not sure how to structure an outline, watch the
following video.
